VoIP

Cablecom partners with businesses to offer improved communications efficiency and potential cost savings. Businesses that operate over multiple locations, utilize telecommuters and/or field personnel, and want to reduce their overall costs of maintaining and managing their traditional phone system are ideally suited to benefit from Cablecom VoIP services.

Preferred VoIP Vendors: We specialize in converting older Cisco or other manufacturer phones and reprogram to our more efficient network.

A typical customer will save close to 55% off their old phone bills after switching to Cablecom.*

1. What is Cablecom VoIP?

Cablecom has a flexible, adaptive new approach to communications as it can connect to an existing dial tone network or replace it with a managed IP network - as an application, not as new infrastructure. Cablecom can eliminate complex workarounds that require new capital by using SIP open source technology. Telecommuters and small, remote offices can function with the same communications environment as headquarters. The scalability it offers enables new services to be delivered when needed.

Cablecom leverages the flexibility and durability of Internet Protocol (IP) so that customers can change their communications financial model and enhance their communications capabilities at a significant cost savings.

What key features are available with Cablecom VoIP?

4-Way Conference Calling
Call Forwarding
Station-to-Station Dialing
Call Hold
Call Park/Pickup-Redialing
Call Transfer
Call Waiting
Message Waiting Indicator
Caller ID
Caller ID Line Blocking
Speaker Volume Control/Mute
Dial Tone
Remote Calling
Click-to-Call
Music on Hold
Do Not Disturb
Local and Long Distance
Favorite Contacts (Speed Dial)
Flexible Dial Plans
LCD Feature Support/Soft Keys

Flexible Feature Mapping
Handset Volume Control
Hunt Group
Hands-Free Dialing
Hook Flash
Personal Locator
911/E911 Service
Office Administrator Portal
Local Number Portability
Toll-free Number Portability
Reserved Phone Numbers for Expansion
Directory & Operator Services
Unlimited In-bound calling
Voicemail Features
Auto Attendant
Personal Communications Manager
Web & Audio Conferencing
Unified Messaging

How does Cablecom VoIP work?

Cablecom VOIP is based on Voice over Internet Protocol (VoIP), a method by which voice is digitized and transmitted in digital packets rather than using traditional circuit-committed protocols of the public switched telephone network (PSTN). The IP concept is similar to the PSTN, except that instead of telephones it uses computers, and instead of telephone numbers every telephone has a unique IP Address.

IP telephones use IP addresses. Probably the most significant difference with VoIP, as compared to PSTN, is that backbone-trunking resources are not assigned in a dedicated, predictable manner to support a voice call. Instead, trunk bandwidth for a VoIP telephone conversation is assigned on a random, as needed basis, via packet switching. These service applications reside on hosted-network servers which deliver a very fast response.

Who is a potential Cablecom VoIP Customer?

Just about any business interested in an overall increase in communications efficiency and potential decrease in overall costs associated with their telecommunications needs could benefit from Cablecom VoIP services. Businesses that operate over multiple locations, utilize telecommuters and/or field personnel, and want to reduce their overall costs of maintaining and managing their traditional phone system are ideally suited to benefit from Cablecom VoIP offering.

How does this type of solution differ from other Internet-based call management solutions on the market?

Cablecom VoIP is hosted in a carrier-grade network, not the Internet. The applications were built with a browser-based model in mind, making it easy for the customers to administer, manage, and update their features (such as speed dial keys, phone templates, and moves, adds, and changes). Therefore, a PBX is not required - only phones. This system is very flexible if a company wants to expand.

Other Web-based portals, such as those offered by Vonage, are simply PC-based solutions with a web-enabled front-end for making calls over the Internet.

Calls over the Internet may be satisfactory for consumer-grade calling, but businesses require a higher quality of service. Cablecom VoIP gives the user the same or superior voice quality they have been accustomed to with their own PBX.

Additionally, and unique to Cablecom VoIP, all system deployments incorporate quality of service devices to ensure consistent quality of voice signal service and to aid in bandwidth allocation and system oversight.

*Cablecom cannot guarantee savings until they have reviewed current services.